St. Johns Door & Window

What You Can Expect

Each step is a pleasure. That's our promise at St Johns Door & Window Inc. From the moment you call or visit our showroom to arrange your free in-home consultation, you'll experience our highest standards of professionalism, courtesy, and craftsmanship.

We'll meet in your home at a time that's convenient for you. Your windows will be custom-built and installed by professionals you can rely on. And we won't consider the replacement process complete without leaving your home in impeccable condition. From start to finish, we want you to be at ease with the process, and loving the results.

When you make the commitment to go with St Johns Door & Window Inc, here's what you can expect:

  • Greet you on the phone or in our showroom
  • Schedule a free home consultation
    • Understand your needs and goals
    • Inspect the existing condition of your home
    • Schedule follow up with solutions
  • Discuss potential product solutions and possibilities
    • Provide pricing information
    • Explain the installation process
    • You make the decision
  • Schedule Job Technician visit
    • Confirm accuracy of measurements
    • Finalize job specs
  • Conduct Internal Review
    • Order necessary materials
  • Assign Project Coordinator
    • Provides single point-of-contact
    • Facilitates building permits and/or homeowner association approvals
    • Schedules all work to be done
  • Begin Installation Process
    • Installation crew will introduce themselves to you
    • Discuss any concerns you may have
    • Conduct a walk-around of your home
    • Provide you with a customer satisfaction survey
    • Begin the installation process using the highest protective measures to care for your property
  • Conduct Zero Defects Quality Assurance Inspection
    • Project Manager will stop by your home
    • Explain the operating aspects of your new products
    • Demonstrate how to best use and care for them
    • Conduct onsite inspection
  • Ensure Customer Satisfaction
    • Our goal is to provide an experience that merits a "10" to every question

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